Ranahotel Sales Policy

1. Product Quality Guarantee At Ranahotel, we pride ourselves on offering only the highest quality art supplies. Each product is carefully selected to ensure it meets our strict standards for performance and durability. If you encounter any issues with the quality of our products, please contact us, and we will address your concerns promptly.

2. Pricing and Payment All prices listed on our website and in-store are in USD and include applicable taxes. We accept various payment methods, including credit cards, debit cards, and online payment platforms. Payment must be made in full at the time of purchase.

3. Shipping and Delivery We offer fast and reliable shipping options to ensure your art supplies reach you in perfect condition. Orders are typically processed within 1-2 business days. Delivery times vary based on your location and the chosen shipping method. You will receive a tracking number once your order has been dispatched.

4. Returns and Exchanges Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of the purchase date. Products must be in their original condition and packaging. To initiate a return or exchange, please contact our customer service team with your order details.

5. Refund Policy Refunds will be processed using the original payment method within 7-10 business days of receiving the returned items. Please note that shipping costs are non-refundable unless the return is due to a mistake on our part.

6. Customer Support Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at [email protected] or call us at (856) 459-5511. We strive to respond to all inquiries within 24 hours.

7. Privacy Policy We value your privacy and are committed to protecting your personal information. Any information you provide to us will be used solely for the purpose of processing your order and improving your shopping experience. We do not share or sell your information to third parties.

8. Changes to Policy Ranahotel reserves the right to update or modify this sales policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

Thank you for choosing Ranahotel. We look forward to serving you and helping you on your artistic journey!